Spartan 24 HourSecurity

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Spartan 24 Hour Security

Manned Security Services. Security Guards, Door Supervisors and Event Security in Warrington, Manchester, Liverpool, and across North West England. Also Mobile Patrols, Close Protection, Security Drivers and Motorcycle Escorts. Security Staff are SIA licenced, fully insured, screened and vetted. Self defence and first aid trained.

Professional Hotel Security

Running a hotel is not an easy business. Hotel management has a seemingly endless task of getting customers booked, settled in, and making sure they are happy before they leave, only to do this over and over again. Then there is hiring and training staff members as to how the business is run. Plus there are repairs, maintenance, room upgrades and so on.

One of the biggest jobs of hotel management, though, is securitising the facility, protecting customers, visitors and staff, and protecting the property. With people coming and going all night and literally thousands of access keys out at a time that can get people in and out of the building, hotel security can be a Herculean task.

That is why many hotels hire experienced security firms that have expertise when it comes to hotel security. Security guards that understand the nuances of hotel security, like identifying danger areas and posting security cameras there, knowing the best times to patrol, and understanding the importance of customer service, can totally diminish the added burden of security for hotel managers. There are many reasons to hire a professional security firm that has experience with hotel security.

Here are the top 7 reasons why you should consider hiring security for your hotel:

  • To prevent or limit property damage
  • To prevent crimes from being committed in less populous areas or during off hours
  • To routinely and visibly patrol, which could deter criminals from even considering your hotel or motel
  • Protect residents and staff
  • Emergency response
  • To monitor and maintain the integrity of key card access
  • To help train staff in safety measures

As hotel managers, the safety and welfare of residents must be a top priority, but the fact is, not many are skilled or experienced in regards to securitising hotels or motels. This is not a problem you can go back and fix once an issue arises. If a crime takes place in your hotel or someone gets hurt on property you are responsible for or damage is done to the property you cannot go back and undo things.

Don’t chance the welfare of your customers, your staff or the property you are responsible for. Hire skilled professional hotel security and clear your plate for more important matters, like making your residents happy! If you own or operate a hotel in Manchester or the Cheshire area, or in North West England, contact Spartan 24 Hour Security today. 

Posted 11 weeks ago

Hotel Security

Events in the last twelve months have demonstrated to dramatic effect that terrorists are increasingly selecting soft targets to commit their atrocities. The reality is that these locations, which include hotels, holiday resorts and tourist areas, are hard to secure.

Hotel security management – the risks
Terrorists and other criminals exploit any weakness, with lone or small team attacks using well-planned tactics and weapons. Add to this the extensive media coverage that successful perpetrators receive, as well as the devastating effects on the country’s economy and a high-profile governmental response, and they make an even more attractive target.

Developing hotel security management
As a result, hotels are developing and improving systems for assessing risk and implementing security. It has always been a trade-off between what is needed and the cost of implementation. However, over the last decade, understanding has grown of why investing in this area is not only beneficial but can lead to more custom and profitability. The hospitality and corporate industry realises that doing nothing can be costlier than investing in security.

As travellers become more aware of potential risks, it is encouraging to see some hotels and resorts have responded to possible threats to their business, staff and guests by bringing in outside experts to test and advise on security shortfalls within their estates.

The main challenge, of course, is that hotels are public places: it is almost impossible to check every piece of luggage coming in and out. Coupled with this, hotel management does not want the hotel to look like a high-security prison. However, that said, as with many areas in life, “you get what you pay for”. In my view, 4 and 5-star hotels tend to have a better security and safety culture and invest more in this area. A number of chains realise the key to good hotel security is to have better trained staff who are security aware. Over the last few years, high-end hotels and resorts have prioritised this area and have commissioned me or others in my field to review, write and deliver hotel security awareness programs aimed at staff at all levels, as well as reviewing and practising response plans.

Hotel security management – staff vetting
A recurrent area of risk requiring attention is the staff vetting process. Hotels in general tend to rely on large numbers of agency staff to support the hotel functions.

This is a weak point within the hotel security process since some agencies do not vet or train their staff to the same standards as the hotel would itself. Furthermore, some hotels ignore the vetting and checks on staff being supplied. Although all hotels use agency staff at some point, the high-end hotels tend to have a better control and monitoring process for this.

Having the right security manager in place and having a clearly understood and implemented security policy is critical for a hotel group. For example, if a hotel manager wants to override a security manager’s decision or budget, this decision must go through an approval process from the hotel’s head office, so everybody is aware of the risks and mitigation that is required. Having a health and security culture at a hotel is critical and needs to be driven down from the top:

Hotel Security Management and Health and Safety
It is also clear that the corporate world must take more steps to protect its staff when they are out on the road. Of course, some organisations do this very effectively and have a comprehensive security and travel programme, but this is not yet true for them all.

As more atrocities take place against travellers, hotels and resorts with the resulting media coverage, the increasing pressure placed on governments and hotel companies will ensure that hotels continue to improve on overall safety and security.

A dedicated security / safety department.

A safety programme and if they can answer some basic safety questions (remember any security procedures and planning of worth will not be shared in their entirety for security reasons; this is a good thing and not a negative).
A personal view on choosing a hotel in a hostile environment
Although prominent hotels are likely to have a security department and robust risk planning, some international business travellers to hostile environments are choosing more modest hotels. The view is that a less prestigious hotel, possibly outside the city centre or at a distance from well-known and popular locations, will have fewer high-profile guests and western tourists, thereby making it a less attractive target.

Of course, this needs to be part of a full risk assessment and there is no fool-proof way of guaranteeing safety, but perhaps opting for a low profile hotel in high risk areas is a tactic worth considering while the threat remains high.

Posted 19 weeks ago
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